Reviews
After taking my 2014 Outback to the Subaru dealer and not getting what I needed, I took my truck to Willoughby Hills Auto. They were able to diagnose my real OBD conditions and provide a solution for my transmission issue. During their …
read moreFor now Bitcoin is the perfect and most reliable form in which every individual can invest on, you can invest with a capital of $1,000 and earn more than $14,000 weekly, through the help of Mrs Helen Wayne who put me through on a perfect …
read moreMy family mechanic retired late last year. After going to him my entire driving life, I was struggling to find a new mechanic!
The Willoughby Hills Auto folks were very kind and welcoming. (Also they have houseplants so they must be cool…
read moreThank you so much for coming. We look forward to servicing your vehicle in the future.
Very attentive and kind people. They price to fix my tire was much less than I expected. From the front to the back everyone was very friendly and helpful. Don't hesitate to use their service. I always use them after trying many other …
read moreThank you for coming in!
I called the shop and they took me in right away. They got my car fixed the same day, and at a fair price. I found another place where I can take my vehicle now. Everyone was very pleasant to work with! I am so excited! Thank you!
It was a pleasure meeting you. Thank you for coming in to see us!
Willoughby Hills Auto Repair is not my go to mechanic but they took care of me like I was a life long customer. I am from out of town and desperately needed my brakes down. Without hesitation, I was able to drop the van off for repair and…
read moreThank you for allowing us to work on your vehicle. I'm glad we could make your situation as painless as possible!
This was my first time here for an oil change & tire rotation. The service was done in less than an hour & the woman at the service desk was friendly & professional. She would let me know how long before the service would be done. They …
read moreThank you for coming in! We look forward to seeing you again.
Best mechanics shop around. Excellent customer service. Quality work and fair prices. From the owner down to the crew in the shop everyone is friendly and knowledgeable about their job. Will send anyone I know to have their work done here.
Thank you for the great review! We look forward to servicing your vehicle again in the future.
I am extremely pleased with the Pirelli tires WH Auto Repair recommended and installed on my vehicle. The managing partner answered all my questions and clearly explained the “why”s and details. I am incredibly pleased with the ride and …
read moreThank you for the kind words Ms. Kerner! We look forward to servicing your vehicle in the future!
Super fast service was done while I waited in a nice little waiting area. Staff was very nice and knowledgeable! Will definitely bring car back. Was not pushy about more work that needed done which is always a plus!
Thank you for coming in and your generous review Ms. Speelman. We look forward to seeing you again!
I was returning from a hunting trip in Colorado to Maine when my transfer case gave up the ghost. AAA recommended these guys. Tim and the girls out front where very accommodating. Tim was able to get my truck right in for his tech to …
read moreIt was great meeting you Ken! Thank you for your kind review!
Service is always great. I had an appointment for a Wednesday and broke down on the freeway the Monday before. They got me in same day and had my car fixed by that evening. Emily and Monica are always friendly and helpful. Will …
read moreThank you for your great review. Glad we could get you all wrapped up in a day!
They squeezed me into there schedule for an oil change "special" they were running. I was really glad to get that done. They were all very nice and professional. My only issue was their mark up on an estimate for a tune up. The spark plugs …
read moreThank you for the great review. We appreciate all feedback, and are thankful for that. We did estimate utilizing a spark plug that we can get you a nationwide 36 month/36,000 mile warranty. Warranty is one of the factors that effects our price. If you want to give me a call, I can get you a more economical estimate for your spark plug replacement. My number is 440-585-1691 Thank you! -Tim
Another job well done by Willoughby Hills Auto Repair. I recently had new tires put on and shortly after that I picked up a hunk of metal in one of those wonderful new tires. Thankfully they were able to repair the tire and send me on my …
read moreThank you for the great review, we look forward to servicing your vehicle again!
First time taking my vehicle to be serviced here and they did a great job for the work needed and they also gave me a detailed inspection of my vehicle from front to back with pictures that showed problem areas along with pictures of near …
read moreThank you for coming in, and we look forward to seeing you again!
I brought my Jeep to get my heat fixed. A previous shop diagnosed the regulator door being stuck. Turns out I had a leak in the heater coil and it was at least 50% blocked. They gave me the option to flush the heater coil or replace it. I …
read moreThank you for the great review! We look forward to seeing you again
Everyone I met so far at the Willoughby Hills auto repair shop is reliable, professional, honest, knowledgeable, always helpful with a great customer service. They truly care about their customers. Highly recommended!
Thank you for coming in, we look forward to servicing your vehicle in the future!
I couldn’t say enough good things about my experience having my auto work done here. It was such an amazing experience start to finish from the moment I called to make an appointment until when I picked my vehicle up! I would recommend …
read moreThank you for bringing your vehicle to us for service. We look forward to seeing you again!
I luv that they took pictures of all parts I needs to get fix on my truck and tell you in detail. The prices wasn’t bad to me the electrical inspection and oil change. I’m glad one of my Uber customers told me about this shop. And it’s …
read moreThank you, we look forward to seeing you again!
As a new resident of a Willoughby I was not sure where to take my car for an oil change. After receiving a coupon in the mail I decided to give them a try. From the time of the appointment booking to the check out this business excels. …
read moreThank you, we look forward to servicing your vehicle in the future!
If money is no object, this place is wonderful. You can use a loaner while they work on your vehicle, they are fast and do as good of work as you'd expect from any mechanic. They will just make you pay for warranties and source the parts …
read moreVery close to my home. Had previously gone to the local 10 minute “stay in your car” places- service was attentive, prompt and courteous. Used a coupon to have oil changed and tires rotated- not a bad deal for $72.
My cabin filter was dirty…
read moreHI Mr Gugliotta, Thank you for the kind words and sharing your concern about our cabin air filter price. We are happy that you were able to save money by installing the cabin air filter yourself. We know there are options out there that are less expensive we try to stock the cabin filters with the Microban Technology which usually cost more than the popular ones the parts stores sell. Again thank you for leaving us your review and look forward to seeing you again in the future.
If you need a vehicle repair, take your car to Willoughby Hills Auto Repair! These people are knowledgeable professionals who provide excellent customer service and complete their work at a very fair price. The dealership and 2 other …
read moreThank you for the kind words. Glad that we could help!
Excellent service. I am very impressed and happy that I stopped at this shop. Emily Hall was a wonderful woman that took care of my dog and daughter. The mechanic was just as amazing although I never got his name. Good timing, wonderful …
read moreWilloughby Hills Auto is WONDERFUL. They took the extra time to look over a used car I recently purchased to let me know what other things besides the oil change would be needed then and over time. They are very nice people, and they send …
read moreWilloughby Hills Auto is WONDERFUL. They took the extra time to look over a used car I recently purchased to let me know what other things besides the oil change would be needed then and over time. They are very nice people, and they send …
read moreThank You for Your Review Kristen and Super Glad You Enjoyed Your Visit with us!
This place is A1! Went in for an Oil Change and got an inspection on my car as well. Jason H did a spectacular job with the inspection by taking pictures of the areas that he found needed fixed and giving them to me in a detailed report. …
read moreThanks So Much Christina! Take Care and See You Next Time!
I came in early in the morning with a nail in my tire. I needed to be at work by noon and they were able to fit me in and repair my tire within 10 minutes. They were so friendly and accommodating. I will be back and I will recommend this …
read moreThank You So Much Katie! See You Next Time!
Dave, Jason and Tim are all excellent representatives of this very high-quality auto repair service shop. It is wonderful to be received with cordiality and concern combined with expertise! My recent experience left me a very happy and …
read moreThank You Cliff, Always a Pleasure
The Team at Willoughby Hills Auto Repair did an awesome job giving me the best service at a cheaper price. It took a lot less time, the professionalism is superb and the bathroom is incredible. I think I have found my forever mechanics! …
read moreGlad All Went Great Chad, We Love Helping Out, See You Next Time
I never stress when I bring my vehicle to Willoughby Hills Auto Repair. I know that the work will be done properly and they will always advise me when something else needs to be done, both verbally and in writing. They will never pressure …
read moreHappy to Hear You are Comfortable with Us and We Value Your Trust, Thank You for Your Support
Came service was very good , however I came in for check engine light to pass emissions after I left check engine light came back on and still failed emission test Thank goodness they were able to waiver it , but still have same problem …
read moreThank You Scott and We will Be Reaching Out to Get You Back in to See What May be Going On, Take Care and Talk with You Soon
One day I responded to a flyer sent to my home and have been a satisfied customer ever since. Everyone I've encountered either on the phone or in person has provided exceptional service. Their conceriage service is great! I feel they'…
read moreThank You So Much Velisa, we are Glad You Found Us!
It was a pleasure doing business with Willoughby Hills Auto Repair. They were very friendly and very professional. Had a really comfortable family feel to it.Did the work in a timely fashion and they were straightforward and didn’t try to …
read moreThanks So Much Daryl!
I was up in this area for work when I had my ball joint break and was unable to make the trip home. I gave them a call explaining the situation and they gave me a quote. I then had it towed there and spoke to the front desk worker Emily. I …
read moreThank You So Much for the Excellent Review Stephen and we Are Thrilled Your Experience with Us Went Great, Take Care & See You Next Time!
This was my first time using Willoughby Hills Auto Repair. They were very thorough and friendly . They worked on my front and back brakes. They don't squeal any more and my husband was satisfied with the work. Will use them again in the …
read moreGreat to Hear Katherine! We will See You Next Time, Thank You!
I brought a 2013 range rover from perfect auto collection it had a leak coming from under the truck talk to perfect auto collection took it to Willoughby auto they fix the problem l would recommend Willoughby auto for all your services …
read moreThank You So Much! We Appreciate Your Trust and Your Business ! See You Next Time!
Had an alignment done today. They were quick to respond to my request for service. I accidentally missed my appointment earlier this week and they rescheduled it with no problem. Fast and efficient service. AND you get candy left in your …
read moreThank you Rose! We look forward to seeing you again.
I have been a long term customer of this local service shop and I just want to note my reasons for having WHAR service my vehicle. I can trust the staff to provide quality work time after time, the cost of repair is reasonable, and I can …
read moreThanks So Much for the Testimonial Marcus, So Happy Our Service has Delivered! See You Me t Time!