I have dealt with Willoughby Hills Auto Repair for many years. They are by far the greatest group of people I have ever encountered in the auto repair business. They are professional, knowledgeable, efficient, and above all fair. The job is always done right and my cars are spotless when I pick them up. Customer service can't be beat!
Thank you very much for the ecellent service we've got. You were not only professionnal but also human. We were crossing the area knowing nobody, but were directed to you and we are thankfull. Nicole et André
I must say my experience with Willoughby Hills Auto was the best I ever had with a car repair shop. The people were great the service was excellent.
Great!!! as usual for the last forty years John Fowle has taken care of all mine and my families auto needs!! I have referred everyone I know. Willoughby Hills Auto does a good job and they stand behind their work.
Very happy with the service from Willoughby Hills Auto Repair!! I will be back for regular oil changes.
Very friendly and professional. Their willingness to shuttle customers, pick up cars, and offer loaner cars is something you rarely see at other shops. While their prices are a bit higher than some other places, you get what you pay for with better parts and better technicians doing the work. I especially appreciated the emailed inspection report, complete with photographs of the found issues and suggested future work to be performed.
I have found the staff/technicians to be very customer-oriented, thorough and transparent regarding their estimates and work ethic. And they follow up later to ensure that everything is working properly. Thank you!
I was in a big rush because I had to leave town the next. My daughter had her baby early. I really need the work done. I REALLY APPRECIATED THE EXTRA EFFORT THAT YOU DID. Thank you
I got referred to Willoughby Hills Auto Repair by my grandmother and after getting my car serviced there twice in the past year I know why she adores these guys so much. Not only do they take great care of your car but they go above and beyond for their customers, from offering to check her tires when she comes in to ensuring she has enough windshield washer fluid before she drives off the lot. Excellent Service!
They are the greatest !! Good service always honest and most of all always friendly. Like I just had my muffler replaced on my 2003 Durango. In stead of replacing the whole system which I did not need , they replaced my muffler only.